The future of healthcare consulting is all about resilience and start up. Traditional consulting will stagnate and merge with IT consulting. In general, there will be a shift from traditional advice to tech-based implementations. In the world of healthcare with its many complexities, it is critical to ensure sufficient distribution of information and knowledge throughout organisations, to ensure employees across the business spectrum are kept informed and up-to-date. Adapting to the digital era requires a shift towards a flexible and risk-taking mindset. It means letting go of out-dated business processes and trusting that disruption will yield big results. 

Digital transformation in healthcare is the positive impact of technology in healthcare. Telemedicine, artificial intelligence (AI), and blockchain electronic health records are just a few concrete examples of digital transformation in healthcare. Innovation is the name of the game here, with the main goal of streamlining processes, optimizing systems, improving member outcomes, reducing human error, and lowering the cost of healthcare for employers through innovative web and mobile experiences.

At Health Capital, we believe that leveraging smart technology will enable better member healthcare engagement and outcomes whilst producing powerful real-time employee analytics to effect smarter and better strategic decision making. We understand that existing employee wellness programmes are mostly a “tick box” benefit but more than likely not resulting in the desired outcomes for the employees or the company. 

The objective and purpose of an employee wellness programme should be to enhance the wellbeing of employees. Most traditional EAP or wellness programmes are not utilised optimally and are reactive in its approach and therefore deliver poor return on investment. The uses of artificial intelligence and smart technology are able to reach and engage with employees on an ongoing basis, and include the following elements: